Privacy Policy

The Mailbox Repair Co. · Dallas–Fort Worth, TX · Last updated: June 27, 2026

The Mailbox Repair Co. ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By contacting us, requesting a quote, booking service, or opting in to text messages, you agree to the practices described below.

Information We Collect

We collect information you provide directly to us, including your name, phone number, email address, service address, and details about the mailbox repair or service you are requesting. We may also collect basic technical information (such as device or browser type) when you use our website.

How We Use Your Information

We use your information to:

Respond to quote requests, schedule appointments, and provide our services;
Send service-related communications such as appointment confirmations, reminders, status updates, and follow-ups;
Process payments and send invoices or receipts;
Improve our services and respond to questions or support requests.

SMS / Text Messaging Terms

If you provide your phone number and opt in, we may send you text messages related to your service request — for example, appointment confirmations, scheduling, quotes, reminders, and follow-up messages. Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency varies based on your interaction with us (for example, when you request or schedule service).
Message and data rates may apply, depending on your mobile carrier and plan.
To opt out at any time, reply STOP to any message. You will receive a confirmation and no further messages.
For help, reply HELP or contact us using the information below.
Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your information — including mobile phone numbers and SMS opt-in consent — with third parties or affiliates for their own marketing purposes. Text messaging originator opt-in data and consent are never shared with any third parties for marketing.

How We Share Information

We share information only with trusted service providers who help us operate our business — for example, messaging providers (such as our SMS platform), payment processors, and scheduling or estimating software — and only to the extent needed to provide our services to you. These providers are bound to protect your information. We may also disclose information when required by law. We never sell your personal information.

Data Retention & Security

We retain your information only as long as needed to provide services and meet legal or business requirements. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your Choices

You may opt out of text messages at any time by replying STOP. You may request to access, update, or delete your personal information by contacting us using the details below.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

The Mailbox Repair Co.
Email: office@themailboxrepairco.com
Phone: (817) 592-6678
Service area: Dallas–Fort Worth, TX